Shipping policy

Shipping Policy

Shipping Rates & Delivery Times

•     Standard Shipping & Handling: 3–7 business days
•     Estimated Delivery Window: 5–15 business days
•     Please note that some products may ship separately depending on the vendor or warehouse location.

Products Shipped Separately

Certain items shipped directly from our vendors may not appear in the tracking system until they reach the state’s shipping facility. If tracking is not immediately available, please allow 24–72 hours for updates to appear.
For questions about your order or delivery status, simply click the “Chat with us” icon for real‑time assistance.
You may also visit Track My Order or download the SHOP app for additional shipping updates.

Shipping Notifications

Once your order has been shipped, you will receive an email confirmation that includes your tracking number and shipment details.

International Shipping

•     International orders cannot be shipped to P.O. boxes or mailing centers. A physical address is required.
•     Shipping to P.O. boxes is available within the United States only.

Delays

Please anticipate potential delays during:
•     Major sales events
•     Holidays
•     Severe weather conditions
•     High‑volume shipping periods

We appreciate your patience and understanding as we work to ensure your order arrives safely.